Support Policy – The Art Hub

The Art Hub is committed to providing reliable and responsive customer support. This Support Policy outlines how customers can receive assistance regarding our products and services.

Scope of Support

Our support team assists customers with:

• Order-related inquiries

• Delivery status and shipping issues

• Payment-related problems

• Return and refund queries

• General product information

Support Hours

Saturday – Thursday
10:00 AM – 8:00 PM (BST)

Contact Information

? HOTLINE: 01321-163099

Customers are encouraged to contact us during support hours for prompt assistance.

Response Time

We strive to respond to all customer inquiries within 24 hours during business days.

Customer Responsibility

To ensure efficient service, customers should provide accurate information, including order numbers and relevant details, when contacting support.

Policy Updates

The Art Hub reserves the right to modify or update this Support Policy at any time without prior notice.